Metro Aspire Hotel Sydney Policies
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Policies
Hotel Sydney Policies
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not possible) and costs AUD 35 per day.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. Children up to and including 12 years old stay for free when using an existing bed. People no matter the age stay for AUD 50 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that there is a 1.5% charge when you pay with a Visa/Mastercard credit card. Please note that there is a 3% charge when you pay with an American Express credit card. In line with current COVID-19 regulations, all guests and visitors (except children) must provide valid government-issued photo identification for scanning at check in. You must show a valid photo ID and credit card upon check-in. The credit card must be the same as that used to secure the reservation. If the booking is made by another person or party’s credit card please contact the property using the contact details found on the booking confirmation.
Metro Aspire Hotel Sydney
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Ages 0 to 17
